Koodo Community

Community

My data is suppose to reset today and hasn't yet? Just wondering when it Will.


My data was suppose to start again today and hasn't yet:(

3 replies

Userlevel 7
Badge +4
Did you receive the text saying your data will be reset Nov 11? It's a little funky to understand but it will be reset at 11:59 tonight if that is the case. You can login to self serve to confirm this. It should say 0 days left in your billing cycle.
Hi, It sent me a message a few days ago saying it would reset today.
Userlevel 7
Badge +4
Lydia wrote:

Hi, It sent me a message a few days ago saying it would reset today.

Yea so the day listed on the text actually means the very end of that day so you should see your data be reset to use for tomorrow.

Reply