Koodo Community
Question

login not verified

  • 30 April 2018
  • 6 replies
  • 1280 views

I cannot login in to top up my account.  I received an email that says I'm registered but I then when I try to log in, I get a message that says unable to verify my email.  

6 replies

Userlevel 7
Badge +4
We're you able to login before?
Userlevel 7
Badge +4
We're you able to login before? Are you logging in to the prepaid website? If you try the postpaid one, you will get an error.
Userlevel 7
Badge +4
Heres the link you should use to login: https://prepaidselfserve.koodomobile.com
If all else fails you can top up by calling 611.

Hi  and  peace to you ! unable to log in to self serve where it used to be no problem

Searching on internet plus phone app is not working

Userlevel 7
Badge +4

Searching on internet plus phone app is not working

Can you start your own post?

https://community.koodomobile.com/topic/new

We need more info and details  of  your issue.

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