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koodo wireless home phone


Hooked up my wireless phone but cannot receive calls. We had many people try to call us and they hear the phone ringing on there end but it does not ring in our home. Outgoing calls are fine.
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Best answer by Jason Koodo 20 January 2019, 20:39

Hello!

Port from a landline can take up to 72 hours (Not counting weekend). If the issue persist even after restarting your box, I invite you to get in touch with us 🙂

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6 replies

Userlevel 7
Badge +4
Did you port your number over from another company? It can take a little while for the phone to completely be working and usually incoming calls are the last to start working during a port over.
Userlevel 7
Badge +4
It can especially take land line number ports a few business days to complete
Thanks for the feedback, I will give it a few days
Userlevel 2
Hello!

Port from a landline can take up to 72 hours (Not counting weekend). If the issue persist even after restarting your box, I invite you to get in touch with us 🙂
Thanks Jason, we just received the hub on Friday night so I will give it till Thursday at the latest and see what happens.

Mavo
Userlevel 2
Awesome! Don't hesitate to let us know if there's anything else 🙂

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