Could a service rep please help me or point me to the people to contact if this is the wrong place? My fiance and I have a shared account, the bill is usually $40 a piece. This month, we are being charged 45 each, supposedly due to using too much data. But I was never told that I used all my data and given the option to turn it on. And I wouldn't have used it were this the case. So basically, we have no idea what these $5 fees are even for. I really want this to be explained, and if it is found to be a mistake, then I want to pay the regular contract price. Please help.