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Is it true that koodo does not unlock their own phones but does unlock non-koodo phones for $35?

7 replies

Userlevel 6
Hi there, we do unlock our phones http://koo.do/1q5gyTB 🙂 Thank you! ________________________ If you see a good answer, give it a star.
Yannick wrote:

Hi there, we do unlock our phones http://koo.do/1q5gyTB 🙂 Thank you! _________________...

i went to 2 different koodo stores and they both said that they DO NOT unlock their own phone only non-koodo phones which made me confused
Userlevel 6
Yannick wrote:

Hi there, we do unlock our phones http://koo.do/1q5gyTB 🙂 Thank you! _________________...

Which stores? That doesn't make sense what they told you. They unlock all phones (if you the requirements) except iPhones from other providers.
Userlevel 7
Badge +4
Yannick wrote:

Hi there, we do unlock our phones http://koo.do/1q5gyTB 🙂 Thank you! _________________...

Koodo does not unlock their phones at Kiosks. You have to request the unlock code on Self Serve. For iPhones you have to call customer service
Userlevel 6
Yannick wrote:

Hi there, we do unlock our phones http://koo.do/1q5gyTB 🙂 Thank you! _________________...

Actually, they do unlock at their stores. It took them ten minutes to unlock my brother in laws phone from Rogers and set him up on koodo.
Userlevel 7
Badge +4
Yannick wrote:

Hi there, we do unlock our phones http://koo.do/1q5gyTB 🙂 Thank you! _________________...

They unlock other carriers' phones, but not Koodo's phones (you have to go through the regular Koodo unlocking process to unlock phones bought at Koodo)
Userlevel 7
Badge +4
Here are the eligibility reqyuirements to unlock Koodo's own phone http://help.koodomobile.com/getting-started-with-koodo/sim-cards-and-non-koodo-phones/how-do-i-know-if-i-am-eligible-to-get-my-koodo-phone-unlocked And for prepaid http://help.koodomobile.com/prepaid/prepaid-sim-cards-and-non-koodo-phones/can-I-unlock-my-koodo-prepaid-phone

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