Koodo Community



Koodo not working?!!!

i use koodo prepaid iphone 4 and i dont believe my phone has expired. I called *611 and it auto disconnected. Then I called it again and it said I was having issues so it attempted to connect me to a customer representative, then I called again and it disconnected, then I called again and it said that it couldn't retrieve my number and i had to manually input it. then now *611 just constantly disconnects. is this an issue on koodo's end or mine?

2 replies

Userlevel 7
Badge +4
Hi Jason, Are you still having troubles? Do you have another phone to call from? You could call 1-866-99-KOODO (1-866-995-6636) and ask. Can you still log into self service? https://prepaidselfserve.koodomobile.com/
Userlevel 5
Koodo Prepaid PC mobile and public mobile are havingt technical issues with voice calls and data they are working on the issue ASAP!