Koodo Community

Community

Solved

Koodo data text message


I accidentally deleted the text from Koodo asking if I was okay to go over on my data this month. Does anyone know the number to reply to? Just so I don't have to worry about calling them to okay the data usage.

5 replies

Userlevel 7
Badge +4
@ Jessica You have 2 lines. Are you asking about the one with the $65 plan?
No, the other one!
Userlevel 7
Badge +4
Jessica Prytulka wrote:

No, the other one!

Have you tried texting 'yes' to 5338?
Jessica Prytulka wrote:

No, the other one!

I did the same thing, and it says I've already been unlocked.. But my data still isn't working.
Userlevel 7
Badge +4
Jessica Prytulka wrote:

No, the other one!

Lauren, you are way behind on your bills, I would suggest to make a payment because at this point your account is in danger of being suspended which would mean not only loosing access to data but everything. 

Reply