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Koodo Bright Friday Deals


Hi! I am currently with Koodo's QC 49$ (5+1 gb) plan. I noticed that for Bright Friday, Koodo has an additional limited-time promotional offer on the QC 49$ (5+1 gb) plan, which offers an additional 2gb to this plan for the next 24 months.

Last year, the Bright Friday promotional offer was only given to upgrading or new customers. However, I read on the Koodo Mobile website this year, that this plan is also for renewing customers. 

I first tried to change the plans myself by logging into Self-Serve. However, when I tried to log in to hopefully select the plan, I wasn't able to find the additional 2 gb in the details for the QC 49$ (5+1gb) plan. So I thought I would be able to find it in the add-ons. However, after looking into the add-ons, I wasn't able to find it there either.

With the website being so congested at this point in time, I was wondering if there was anything the Koodo agents can do to help me regarding this issue. 

Thanks

8 replies

Renew = upgrade = buy a phone
Userlevel 7
Badge +4
‘Renewing’ apparently requires the purchase of a new phone. You can’t renew a plan only, as there is no expiry on plans, thus nothing to renew.
David wrote:

‘Renewing’ apparently requires the purchase of a new phone. You can’t renew a plan only, as there...

That's quite unfortunate. I would have thought they would try to appeal to existing Koodo customers by including them in the list of promotions. Thank you for clarifying! 
Userlevel 7
Badge +4
Also, you have to switch to one of in-market plan to get it.  Not just upgrade/buy a phone.
If you have a 49$ (5+1 gb) plan, then it's not worth to switch.  Keep your plan 
Mayumi wrote:

Also, you have to switch to one of in-market plan to get it.  Not just upgrade/buy a phone.
...

2 important letters that you missed: QC.
The same plan is available right now.
Userlevel 7
Badge +4
Mayumi wrote:

Also, you have to switch to one of in-market plan to get it.  Not just upgrade/buy a phone.
...

I didn't they are still offering that plan in QC.
Mayumi wrote:

Also, you have to switch to one of in-market plan to get it.  Not just upgrade/buy a phone.
...

What?
Then why would you write "If you have a 49$ (5+1 gb) plan, then it's not worth to switch.  Keep your plan?"
He would be "switching" to the exact same plan, so getting 2 GB more for the same price is clearly worth it.
Userlevel 7
Badge +4
Mayumi wrote:

Also, you have to switch to one of in-market plan to get it.  Not just upgrade/buy a phone.
...

Because  I don't check QC plans regularly and I DID NOT KNOW QC have that exact same  49$ (5+1 gb) plan right now. 
Koodo changed plans in Ontario and rest of most province which is terrible like $45 for 500 MB!!!
That's why I thought even plans in QC changed their plans. And that's why I said "keep his plan. 

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