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Keep phone number?

  • 3 March 2019
  • 4 replies
  • 1684 views

Hi. Wondering if I can keep the same phone number o have if I’m getting a new phone at Koodo and leaving bell?
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Best answer by Dinh 3 March 2019, 21:13

You could transfer the number yourself in self service following this link https://www.koodomobile.com/help/moving-your-number-koodo
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Userlevel 7
Badge +4
Yes just visit Koodo and tell them your like to port your number from bell to koodo. Don't close your bell account this will happen automatically when you port the number to koodo and bell will send you a final bill with any amounts owing them.
Userlevel 7
Badge +4
You could transfer the number yourself in self service following this link https://www.koodomobile.com/help/moving-your-number-koodo

Hi koodo,

I have the same situation, I want to move koodo and keep my number. I do not have a problem with my phone and number in Koodo, I controlled both and are fine. My question is how long takes to receive my new SIM and also the activation process after I buy a SIM card online. 

Thanks,

 

Userlevel 7
Badge +4

Hi koodo,

I have the same situation, I want to move koodo and keep my number. I do not have a problem with my phone and number in Koodo, I controlled both and are fine. My question is how long takes to receive my new SIM and also the activation process after I buy a SIM card online. 

Thanks,

 


It depends on where you live. If you buy a SIM alone, it should be quick (1-2 business days + shipping). Shipping is the problem as it might take longer than usual as of now.

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