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Just switched to iphone 4s and had to get a new sim card, how do I activate it when I'm an existing customer?


I'm already a prepaid koodo customer and I used a blackberry before getting an iphone. I had to get a new sim card so it would fit the iphone, but how do I activate it under my existing account?
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Best answer by Jonathan I 18 January 2014, 03:59

You can swap it in Self Serve under the mobile phone Tab. It's on the bottom left hand side (unless prepaid self serve is different somehow). You won't need to input the IMEI of the new phone, just the SIM card #.

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Userlevel 7
You can swap it in Self Serve under the mobile phone Tab. It's on the bottom left hand side (unless prepaid self serve is different somehow). You won't need to input the IMEI of the new phone, just the SIM card #.

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