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Just activated prepaid sim on iPhone 5. Phone not finding a Carrier please help


5 replies

Userlevel 7
Badge +4
It may take a little to become active. Try power cycling the phone it usually gets it going.
Userlevel 6
Hi Ken, is it a Koodo phone? If not, is the phone unlocked? ________________________ If you see a good answer, give it a star.
Userlevel 1
Yannick wrote:

Hi Ken, is it a Koodo phone? If not, is the phone unlocked? ________________________ If ...

Go to settings>General>About>Carrier, what does it show, Koodo, Telus, Rogers, Bell... etc..?
For all interested. The problem ended up being that I had LTE enabled in my phone settings. As soon as it was turned off he network was found. Thanks to all who chipped in with suggestions !
Userlevel 6
Hi Ken, good news! LTE coverage is indeed not available with Koodo Prepaid. Good catch 🙂 Welcome to Koodo Mobile!

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