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Ive been waiting on the phone for an agent from more than an hour....unacceptable


I need to unlock my phone. 
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Best answer by Bernard Koodo 15 July 2016, 01:10

Have you tried the callback function Andrew? That way you don't have to wait. Unlocking iPhones are currently not available online, so talking to one of our rep will be necessary. We had an influx of customers joining us and that keeps our lines busy more than usual.

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Have you tried the callback function Andrew? That way you don't have to wait. Unlocking iPhones are currently not available online, so talking to one of our rep will be necessary. We had an influx of customers joining us and that keeps our lines busy more than usual.

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