Koodo Community



Is my iphone 5 unlocked?

24 hours ago I called customer service and requested my iphone 5 be unlocked (monthly plan). I was told to wait half an hour, then back up and restore my phone in itunes. Waited an hour and did this. I expected to receive notification that the phone is unlocked, but have not. Just spent 20 minutes waiting for customer service, then was cut off. Any suggestions? Thanks.

3 replies

Userlevel 7
You won't really receive a notification that the phone's unlocked. The only real way to test it would be to insert another provider's SIM card to try it out.
Userlevel 7
yep it should be unlocked. Try popping in a different network's sim just to be sure.
Userlevel 4
Once the unlock process was initiated, there should have been a support link given to you to write down in the event the unlock wasn't working.