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iPhone voicemail


When I try to retrieve a voicemail on my iPhone 4S it states: "Cannot connect to voicemail. Call your service provider for assistance". Just switched to this phone and never had issues with voicemail with previous phone. Any suggestions?
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Best answer by Peter 9 October 2014, 02:18

Hi Rob, Do you have the visual voice mail add-on for the iPhone? If yes, I'd suggest contacting Koodo to make sure that this is properly activated. You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm Hope this helps! Peter

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Userlevel 5
Hi Rob, Do you have the visual voice mail add-on for the iPhone? If yes, I'd suggest contacting Koodo to make sure that this is properly activated. You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337. Hours of Operation Monday − Friday: 10am - 9pm Saturday: 9am - 7pm Sunday: 9am - 7pm Hope this helps! Peter

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