I added visual voicemail a few days ago to my monthly user account. It said it would take 15 minutes to activate. After a few days, visual voicemail is still not active on my iPhone. It is still displaying “call voicemail”. I have checked for carrier updates through general-about and it does not show updates - Koodo 35.0. I have restarted phone and have reset network settings with no luck. I have latest version of iOS.
any advice would be much appreciated.
Patrick
Best answer by Mats
Does the visual voicemail add-on show in add-ons when in your self serve account? Other than making sure of that see if the instructions in this link can help you get it going.
https://support.apple.com/en-ca/HT201436