Koodo Community



Iphone slow web

Bought a iPhone 4 and either the page doesn't load or it says no connection also happens with apps

6 replies

Userlevel 6
Did you purchase it from Koodo or from another carrier then brought it to Koodo? What's your area?
Bought it from from a koodo kiosk and in the Peterborough Ontario area on wifi it works great it night and day
It's starting to go from annoying to just down right making a person mad brand new iPhone and the broken blackberry on wifi off iPhone works better then just using the iPhone
Userlevel 7
Badge +4
It sounds like a 3G cellular data issue. What is your connectivity in the area? Are you getting full bars?
Userlevel 6
Hi Curt, if you're still having issues with your iPhone, I suggest that you call our technical support. We can be reached at 1-866-995-6636 from a landline, #6. Thank you! ________________________ If you see a good answer, give it a star.
Hi, Try with the following basic steps for better internet connection. 1.) switch off your mobile and switch it on after 5 minutes 2.) Clear your Browser history, cookies, cache 3.) Browse through a latest browser 4.) Check the RAM memory 5.) Disable background running apps You can check your internet speed from http://www.scanmyspeed.com/ before and after performing these steps. You will definitely see improvement in speed.