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iPhone searching for koodo network


I have an iPhone 5c, I have had the phone on my prepaid account for over a year. Yesterday I noticed that I could not send text messages, or make phone calls. And I noticed that on my upper left screen where it usually shows Koodo it says Searching... instead. I have tried to take my SIM card out and restart my phone, it didn't work, I have looked in my setting but cannot find anything that has changed. Any tips?

3 replies

Userlevel 7
Badge +4
Did you disable 3G by mistake? Does your SIM card work in another phone?
Robert wrote:

Did you disable 3G by mistake? Does your SIM card work in another phone?

Try to use manual conection or do serching provider manul and select koodo than. After that you can use automatic selection too.
Userlevel 7
Badge +4
It is also possible the SIM no longer works, and needs to be replaced. Can you access a Koodo outlet so they can confirm ?

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