Koodo Community



iphone saying no service..... searching.....no service..... searching.....(....) all day long

canot make calls, texts.... paid all my bills, 3g is turned on in settings and i do not have any service. (since this morning)

5 replies

Userlevel 7
Badge +4
Settings>General>Reset>Reset Network Settings
did that already and does not help. is there a way to test my sim card to see if it is still functional?
Userlevel 7
Badge +4
Sure. Try it in another Koodo compatible phone.
Userlevel 2
Faulty sim cards are responsible for 60 per cent of the technical problems we see here,
Userlevel 7
If it turns out to be a faulty sim card in phone you can go to your nearest Koodo kiosk or retailer and purchase a new sim card ($10 for postpaid, $20 for prepaid), you can activate the new card via self serve as well. Hope that helps 🙂