Koodo Community
Question

iPhone problems

  • 3 April 2013
  • 3 replies
  • 40 views

I accidentally turned off koodo as my carrier how do I get it back on

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3 replies

Userlevel 7
Badge +4
Hi Ana, I'm not sure what you mean - you turned off Koodo as your carrier? Can you explain that please, did you cancel them, or select another provider in your phone, or... ?
Userlevel 6
Hi Ana, what phone do you have?
Ana Garich, Make sure the option Enable 3G (or LTE depending on the model of phone) is turned ON (this option is not the data, it is the network on the phone). You could check that by going: Settings>General> Cellular or Network>Enable 3G or LTE. If that setting is correct, you could verify that carrier is set to ON (Settings>Carrier>ON). Hope this helps......