Good Morning, yesterday I was listening to music on my iPhone and had no other apps open, when suddenly my phone just shut down. Black screened and I couldn't get it to turn back on. I left it alone till the end of the work day (had no charger with me and the phone was at 96% when it shut down so it didn't need to be charged).
When I got home from work, I tried various methods to turn it on, pressing home screen, doing a shut down, plugging it in and letting it charge then trying to turn it on again, pressing home button and side button for a hard restart, using itunes to force it to turn on) nothing worked. I tried everything the apple support site suggested.
Left it over night and when I woke up this morning I tried to turn it on again and the apple logo came up on a white screen (YAY) but as soon as the apple logo came up, the whole screen faded to a dirty blue jean color with three white squiggly lines at the top of the screen and then it faded to black and quit again.
This is a new phone (4 months old) it hasn't been dropped, run over, gone for a swim or anything that would have precluded it not working. It just suddenly stopped while I was listening to music and died.
How do I proceed?
Is this a Koodoo issue, or an apple care issue?