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Iphone colour changes when attempting to order??


I am trying to order the iPhone 7 in gold, but every time I get to the checkout, it has mysteriously changed to black! I can't get it to change to gold no matter what. Help?

6 replies

Userlevel 7
Badge +4
Helo Steph.

Have you tried from another browser? Like Chrome, Safari, Firefox, Internet Explorer?
I don't have another available at the moment but a co-worker of mine who isn't already a Koodo customer tried and can get all the way to the end of the process without it changing from gold so I'm not sure what the issue is.
Seems to be fixed now. Yesterday, if you chose a Space Grey iPhone SE 64 GB, it would change to Rose Gold.
I still hav the same issue. It keeps going back to rose gold
Userlevel 7
Badge +4
Pierre wrote:

I still hav the same issue. It keeps going back to rose gold

Try clearing your browser's cookies and cache.
Pierre wrote:

I still hav the same issue. It keeps going back to rose gold

Clearing Cache and Cookies or try using InPrivate(IE) or Incognito(chrome) or Private window(FF)

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