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iPhone button clicking


Only had the phone for 3 months and the menu button is clicking ...is there any way to return it or what's my options

5 replies

Userlevel 7
Badge +4
My old IPhone button used to click for a bit. It went away. U could try a can of air to get whatever is in there out. If that doesn't work, u could try for a repair.
Userlevel 7
Badge +4
If it comes down to it you can only use the warranty for a repair or replacement only if the repair is not feasible or economical. Worst case is a replacement of the button.
Userlevel 7
Badge +4
You have to take all iphones to the Appel store for repair.  At this point Apple will give you a refurbished phone in exchange.

Make sure you back up before you head to the Apple store
Since it's only been 3 months since you got the phone, it should be covered under the warranty (assuming there aren't any cracks/damages from it being dropped or exposed to water/liquid).

If you have an Apple store in your town, you'll have to go there, otherwise you'll have to take it to the designated Koodo store in your town for an exchange (for a refurb).
Userlevel 7
Badge +4
If you're heading to an Apple Store, make sure you set up an appointment first:

http://www.apple.com/ca/retail/geniusbar/

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