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IPhone 5S 2017 No Service!!!!


Hi, I just bought an IPhone 5S and when insert my sim card , it says no service. I looked up online and tried every single fix there is. Please help!!!

Its an IPhone 5S and it is locked to Koodo. I even check if it was locked.

7 replies

Userlevel 7
Badge +4
Hi Phil, let's start at the start, you activated the SIM Card correct? Did you port an existing number in to Koodo or is it a new number? Have you tried turning the phone off and back on (reboot)?
Paul "Kid Android" Deschamps wrote:

Hi Phil, let's start at the start, you activated the SIM Card correct? Did you port an existing...

Yes I did activated my SIM Card correctly

At first I had chosen a number, but sometime during the day i changed it.

Yes after many tries , I have rebooted my phone
Userlevel 7
Badge +4
Paul "Kid Android" Deschamps wrote:

Hi Phil, let's start at the start, you activated the SIM Card correct? Did you port an existing...

When you chose a number at first did it work? Or you didn't test it?
Userlevel 7
Badge +4
Have you verified that 3G is enabled?
You mean my data? Yes it is enabled
Userlevel 7
Badge +4
Phil Nkiama wrote:

You mean my data? Yes it is enabled

No, not your data. 3G is something else that is not to be confused with data. Is the 3G network active in your phone?
Phil Nkiama wrote:

You mean my data? Yes it is enabled


I dont know where it is on the settings

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