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Iphone 4s frozen touch screen

my iPhone 4s is frozen. the touch screen doesn't work except the help tool I have because my power off button is jammed. my messages all pop up still its just the touch effect isn't responsive. I haven't payed my bill yet so could that contribute to this?

3 replies

Userlevel 7
Something is wrong with your phone. Has nothing to do with Bill payment
Userlevel 7
Badge +4
If the power button also doesnt work then I would advise taking it to an Apple store to see what they can do. Not much you can do if your screen wont work and your buttons are jammed
Userlevel 7
Have you tried plugging it into a charger? I know that sounds pretty random but you could try ( I used to have an ipod and that taught me to try everything to unfreeze it lol). But as Dennis said, visiting an apple store is recommended.