Koodo Community

Community

Solved

iPhone 4: Koodo's cellular service does not work intermitently...


Things were working well in the past 10 months, but same issue than 12 months ago came back AGAIN:
Problem with iPhone 4 (8 GB): the cell phone/SMS/3G function works intermitently... 
Since 30 days ago, at least once per day I have to turn-off and turn-on the iPhone, and then it starts working again... 
1. I changed the SIM card at a Koode service center 
2. I restored to factory settings the iPhone 
3. Apple changed me the iPhone for a brand new iPhone 4 

It stills do the same thing... 

Coverage is good: at leats four full bars. It is a big city (Quebec city). 
Before, it used to work in this same city. 
icon

Best answer by Chad Burr 27 December 2015, 21:23

Try Settings... Cellular.... Carrier... Turn off automatic The phone will scan Choose Koodo or Telus from this list.

View original

1 reply

Userlevel 7
Try Settings... Cellular.... Carrier... Turn off automatic The phone will scan Choose Koodo or Telus from this list.

Reply