Koodo Community

Iphone 3G dropped connection with all setting enabled

  • 2 October 2013
  • 4 replies

My iphone 3G connection dropped 2 days ago - all settings are on to allow 3G but there is not icon at the top. The phone connects to wifi. Does this have something to do with my plan or is there something wrong with my phone?

4 replies

Userlevel 2
what type of connection are you referring to?
Userlevel 7
it could be that the areas you are in aren't covered by koodo or it could be the phone since the iphone 3g is a pretty old device. Try rebooting your phone.
Badge +4
Try turning off your iPhone, open the SIM tray, then close the SIM tray. Power up your iPhone and see if the 3G icon returns.
Userlevel 7
Badge +4
Go to Settings > General > Reset > Reset Network Settings Note that you will lose your saved WIFI passwords and any saved networks