Koodo Community

If I owe koodo money for a contract can I still do pay as you go on a monthly plan with them

2 replies

Userlevel 3
No. You will have to pay off what you owe on your phone first.
Userlevel 7
Hi Dakota,

Koodo postpaid and pre-paid are two completely different things. They may be using the same network, but the accounts are completely seperate. If you want to move to pre-paid, you will need to cancel your postpaid account (thus being required to pay off your tab) and you will be essentially open a brand new account with Koodo as a pre-paid customer, sign up for a new self serve account, etc. The one thing that you will be able to keep though is your phone and your current number. Apart from that, new account, new sim card, new self serve, etc.