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I would like to remove my AppleCare add-on from my bill. Can this be done online?


I tried to remove the add-on for AppleCare for my iPhone 6 multiple times with Self Serve and I get an error message stating that changes to my plan cannot be made at this time. I would prefer to do it online since it is much quicker and more convenient with my busy schedule. If anything can be done, I would be very pleased. Thanks!

3 replies

Userlevel 7
Badge +4
You have to call in to remove this add on.(Once you removed it, you can't get it back)

*611 from your Koodo phone, option 5 > keep pressing 0
Userlevel 7
Badge +4
I'm curious as to why you're wanting to remove AppleCare+? Are you selling the phone? Or do you just not want the extra coverage?
Userlevel 7
Badge +4
If you're so busy and cannot make a call please send an email here : https://secure.koodomobile.com/account/appmanager/support/contactus

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