Koodo Community

I would like to cancel apple care+ using self serve, without paying a fee.

  • 6 September 2015
  • 2 replies

I feel that Koodos booth was misleading on what apple care + was and would like to cancel it using the self serve online. I don't wish to pay a fee talking to someone on the phone. How do I go about doing this?

2 replies

Userlevel 7
Badge +4
You would have to go back to the Koodo Kiosk to return Apple care (within the first 15 days)
Userlevel 7
If youre paying it as a monthly fee, you should be able to remove it via change/remove add-ons on self-serve. If its not there, then call you can call-in to do it without being charged a fee. What I say only applies if you're paying for it monthly and didnt purchase it outright upfront.