Koodo Community
Question

I want to delete my account but Im not in the country

  • 14 August 2019
  • 5 replies
  • 300 views

Basically what the title says. I flew back to school last week and I realized I should have done this before I left. I want to end my koodo service since I wont be back for another 2 years. When I turn off Airplane Mode it doesnt roam or connect to the service in the country, instead it says No Service.

Any advice or suggestions?

5 replies

Userlevel 7
Badge +4
Since you're out of country you'll have to send a private message to Koodo via Facebook Messenger or DM via Twitter and mention that you're no longer in Canada to get it cancelled. You'll get a final bill and you'll be able to access self-serve for 90 days
So what if I have neither of these, or can I use someone's account to do this?
Userlevel 7
Badge +4
So what if I have neither of these, or can I use someone's account to do this?

You meant another person facebook/twitter? Yes, you could, you could also create a dummy facebook/twitter account and contact them https://www.facebook.com/Koodo / https://twitter.com/koodo
There isnt a phone number I can call I dont want to make an account on facebook or twitter
Userlevel 7
Badge +4
There isnt a phone number I can call I dont want to make an account on facebook or twitter

if you can spare your money on long distance call then you can try 1 (866) 995-6636 or 1-647-788.4337

Using skype or a voIP phone might help you to reduce the cost of calling.

Reply