Koodo Community
Question

I want to delete my account but Im not in the country

  • 14 August 2019
  • 5 replies
  • 350 views

Basically what the title says. I flew back to school last week and I realized I should have done this before I left. I want to end my koodo service since I wont be back for another 2 years. When I turn off Airplane Mode it doesnt roam or connect to the service in the country, instead it says No Service.

Any advice or suggestions?

This topic has been closed for comments

5 replies

Userlevel 7
Badge +4
Since you're out of country you'll have to send a private message to Koodo via Facebook Messenger or DM via Twitter and mention that you're no longer in Canada to get it cancelled. You'll get a final bill and you'll be able to access self-serve for 90 days
So what if I have neither of these, or can I use someone's account to do this?
Userlevel 7
Badge +4
So what if I have neither of these, or can I use someone's account to do this?

You meant another person facebook/twitter? Yes, you could, you could also create a dummy facebook/twitter account and contact them https://www.facebook.com/Koodo / https://twitter.com/koodo
There isnt a phone number I can call I dont want to make an account on facebook or twitter
Userlevel 7
Badge +4
There isnt a phone number I can call I dont want to make an account on facebook or twitter

if you can spare your money on long distance call then you can try 1 (866) 995-6636 or 1-647-788.4337

Using skype or a voIP phone might help you to reduce the cost of calling.