Koodo Community

I want to cancle my service.

I want to cancle my service.How can i contact you guys?

1 reply

Userlevel 7
Badge +4
You need to call in to cancel you can do so by dialing *611 from your mobile device. Try first thing when customer service lines open as other times are usually a pretty long wait unfortunately.

If you plan on going to another Canadian carrier then simply port your Koodo number to your new carrier and your Koodo account will be automatically closed once the number is moved out to the new carrier, this will save you a possible long wait (1 hour + in some cases).