Koodo Community



I want to cancel my pre authorized payments

How can I cancel my pre authorized payments from my chequings account, who do I contact to do that? I am just going to pay it manually every month. Can I just email Koodo? If not what's the number to call them because I have been trying to call using the customer service # and I don't know what number to choose to get a hold of them & talk to a representative

2 replies

Userlevel 4
call *611 from your Koodo Mobile phone to remove preauthorized payments
Userlevel 7
Badge +4
Ahem... This idea could use some love http://community.koodomobile.com/koodo/topics/cancel_pre_authorized_payments_in_self_serve