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I topped up my prepaid account by a master card but the system told me i need to complete one more step since your purchase ...


The system told me "you need to complete one more step since your pirchase is not yet complete." And I can not add a booster on. Can you guys help me with this problem?Thank you very much!

3 replies

Userlevel 2
I went through this the last time I topped up and had to do it via phone (*611)
Userlevel 7
Tristan Gummow wrote:

I went through this the last time I topped up and had to do it via phone (*611)

Not neccessary
Userlevel 7
It's just saying that if you were topping up to buy a booster or change your plan, you have to go back and actually do that. The system won't automatically do it for you once you top-up. Your top up went through fine.

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