Koodo Community

Community

I ported my number to Koodo from Telus prepaid but it didnt fully go through!!


So I ported from a telus prepaid account today. Everything seems to be okay but for some reason my iphone tells me that I still have the other number that I signed up with (not the one that I ported over).  Calls and texts go through fine as far as I can tell but I did not receive an sms from Koodo welcoming me to their network or anything.  

Has anybody had any similar issues?

2 replies

Userlevel 7
Badge +4
Reboot your phone, sometimes that triggers the full port, Alex 🙂
Userlevel 3
Hey Alex! 
The porting process can actually sometimes take up to 48h, is it working properly now? 

Reply