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I paid my bill through my bank app ...


I paid my bill yesterday through my online banking and when I when in to check my bill it add this months bill to next months to why?

7 replies

Userlevel 7
Badge +4
Hello Amy,

Paying through your bank might take some time before it gets to Koodo. It's not as fast as a credit card.
Userlevel 7
Badge +4
Robert wrote:

Hello Amy,

Paying through your bank might take some time before it gets to Koodo. It's not as fa...

It can take 3-5 buisness days to show up on your account.
Robert wrote:

Hello Amy,

Paying through your bank might take some time before it gets to Koodo. It's not as fa...

Okay ! Thanks ☺️
Robert wrote:

Hello Amy,

Paying through your bank might take some time before it gets to Koodo. It's not as fa...

If I deposit money, before my bill is due, does it just add credit to my koodo. And take it off the next bill?
Userlevel 7
Badge +4
Robert wrote:

Hello Amy,

Paying through your bank might take some time before it gets to Koodo. It's not as fa...

Yes.
Okay but will I have to still pay it next month too or will is change?
Userlevel 7
Badge +4
If the payment goes through, you will not need to pay it 2 times. Wait 1 week then you'll say the amount update 

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