Koodo Community



I need to find the MEID number on my Iphone, but my phone got stolen and I don't have the papers on it anymore. What do I do?

6 replies

Userlevel 4
If Koodo still has the iPhone in their system, you can try calling them to find out what it is.
Badge +4
Give Koodo a call and explain the situation. You can log into self-serve to suspend your phone if you haven't already done so. Call customer service at: 1-866-995-6636
Userlevel 7
Badge +4
Are you familiar with Find My iPhone? http://www.apple.com/ca/icloud/find-my-iphone.html If your iPhone was running iOS7, then the person who stole it will not be able to reset the phone without your Apple ID and password.
Userlevel 5
If you registered it with Apple you may be able to find it here https://supportprofile.apple.com/MySupportProfile.do And I know you said you don't have the paperwork anymore but do you have the box? It's listed on the back of that as well.
Userlevel 7
Did you buy the phone from Apple or Koodo/retailer? Go back to them and ask if they can give you a copy of your receipt (bring ID to prove you were the owner).
I bought it from a Koodo retailer. I don't live in Canada anymore, so I can't call them without it costing a lot, or to ask for a new receipt..