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I need to change my plan from prepaid to postpaid plan


5 replies

Userlevel 7
Badge +4
You will need to sign up as a new postpaid customer and port your prepaid number over
Userlevel 5
Once you port your number, your prepaid line/account will be closed.
Userlevel 7
Badge +4
Also don't forget to bring proper ID for a credit check. They will need 2 pieces of ID.
I recently moved my son from Prepaid to Postpaid and was told it was not possible to bring his number over. We had to pick a new number. Was I misinformed? Is it possible to port a number from Prepaid to Postpaid?
Userlevel 7
Badge +4
It should be able to. Did you try log into self serve and port a number? Self serve > Mobile phone > Change number > option 2 : I want to move a number

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