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I made a mistake on my shipping adress


I bpught an iphone today octuber 2 and I made a mistake on my shipping adress. what can I do, because the pay has made and the adress is incorret.
thansk

5 replies

Userlevel 7
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Hey there,

Koodo Webstore:
If you need assistance with an order you placed online at koodomobile.com, contact the Koodo Webstore team at koodo.webstore@koodomobile.com or 1-844 566-3697. Please have your order number handy.
Hours of Operation:
Tuesday to Friday: 3pm to 9pm EST

Do contact koodo online or drop an email?
Userlevel 7
Badge +4
yas al wrote:

Do contact koodo online or drop an email?

That's up to you. Email can sometimes take longer. But I would try it first tomorrow and then call Tuesday when they open.
I have been calling and never recI've an answer for my call . Just said please leave a message and your phone number but never recived a call back I'm worry because of my phone. Please let me an answer I'm desperated about it. Thanks
Userlevel 7
Badge +4
cielo wrote:

I have been calling and never recI've an answer for my call . Just said please leave a message an...

What error did you make? If it's a non existent address, it will just be returned to Koodo and you will be refunded. I'd try the web store a few more times though, until you get a human being on the phone.

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