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I'm not able to send international texts or make calls from Spain. I can receive texts and data works.


I'm not able to send international texts or make calls from Spain. I can receive texts and data works. I have both voice and data roaming monthly add-ons activated. I have also tried removing the SIM card and toggling the airplane mode to reset the connection. I am using an iPhone 5s. Any ideas?

6 replies

Userlevel 7
Badge +4
Give a different texting app a shot. Are you doing +[country code] when you text or call?
Yes, I am using the +[country code]. I tried entering the numbers manually instead of using contacts to be sure.
Userlevel 5
Kurtis Schram wrote:

Yes, I am using the +[country code]. I tried entering the numbers manually instead of using conta...

Hey Kurtis, let's give this another shot to refresh settings: set your phone in airplane mode for about 15 seconds.  Please get back to us and let us know if it works
Kurtis Schram wrote:

Yes, I am using the +[country code]. I tried entering the numbers manually instead of using conta...

Thanks Josie, it is working now. Did you change something on your end?
Userlevel 5
Kurtis Schram wrote:

Yes, I am using the +[country code]. I tried entering the numbers manually instead of using conta...

Great stuff!!  Thought it'd be worth a try to refresh on our end but think it was another attempt to reset that kicked it in so to speak.  Enjoy Spain!
Userlevel 7
Badge +4
Can you see which network you're connected to for roaming? And if you have the network selection to connect to any type of network?

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