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I'm moving out of the country for at least a year, I need to cancel my service but I'd love to come back once I move back to Canada.


I'm moving out of the country for at least a year, I need to cancel my service but I'd love to come back once I move back to Canada, how do I do that? Can I do that?

2 replies

Userlevel 7
Hi Savana,

Just call *611 to get your service cancelled, and once you come back to Canada go to a Koodo retail location to create a new account!
Userlevel 7
Badge +4
You will have to pony up for any outstanding tab. If maintaining the number is critical, port it out to a VoIP provider so that you now "own" it.

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