I always keep enough money in my account (ie. and I save 10% with Automatic Top-Ups). But recently, I've started getting Koodo texts and emails indicating that my Prepaid Account has run out of money. The messages now are saying that if I don't top it up before Jan 29th, 2017 - I will lose my phone service and any remaining Booster add-ons.
I don't believe this to be a phishing scam - the embedded URLs are legit.
The phone service is working fine - and the last automatic top up (from the transaction history) seems to have gone through perfectly a week ago, and has been fine every month for a few years.
Is this a known recent problem?
Thanks in advance!