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I'm a prepaid customer. How can I add a booster for travel to the USA?


I've seen the offer regarding a monthly USA booster, but I don't know if I'm eligible because Koodo's information is vague. On one page it says I can text a code for a mix of options. On another page it says my plan only works in Canada. I'd appreciate some clarification on this. I'm going to the States on July 29th.

8 replies

Userlevel 7
Badge +4
Hi John, unfortunately Koodo prepaid doesn't work at all in the USA. You could unlock your phone and buy a local US SIM on your travels, or use RoamMobility 🙂
Sophia wrote:

Hi John, unfortunately Koodo prepaid doesn't work at all in the USA. You could unlock your phone ...

Thanks Sophia. I'll look into that option. Why is Koodo so vague on its eligible plans outside of Canada?
Userlevel 6
I don't see anything about USA booster on their site. Can you post the link?
Hi Chris: Here's the link to the pdf plan. http://help.koodomobile.com/Portals/0/Phones/PDFFiles/TVB145032T2_RoamingHand_E_FINAL_June%209.pdf John
Userlevel 7
Badge +4
John Corcelli wrote:

Hi Chris: Here's the link to the pdf plan. http://help.koodomobile.com/Portals/0/Phones/PDFFil...

Oh, those add-ons are for the postpaid/monthly customers.
John Corcelli wrote:

Hi Chris: Here's the link to the pdf plan. http://help.koodomobile.com/Portals/0/Phones/PDFFil...

I wish Koodo would make that clear. Seriously, I'm a university graduate and it's not easily understood based on their website, FAQs etc. Who do I write to? 🙂
Userlevel 7
Badge +4
John Corcelli wrote:

Hi Chris: Here's the link to the pdf plan. http://help.koodomobile.com/Portals/0/Phones/PDFFil...

There is a" Note" on the bottom of the "Coverage, Long Distance and Travelling" page. It might be better if the "note" was on the top of the page. -Note: On Koodo Prepaid, you can use your Prepaid phone all over Canada, but not outside of the country You can contact/ e-mail them this 🙂 http://koodomobile.com/en/on/contact.shtml
Userlevel 7
Badge +4
John Corcelli wrote:

Hi Chris: Here's the link to the pdf plan. http://help.koodomobile.com/Portals/0/Phones/PDFFil...

In addition, you can post your improvement as an idea on this very community, John. Koodo reads them all and there are potential rewards attached to having an idea implemented 🙂

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