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i have put in my new sim card but don't have signal

  • 29 October 2021
  • 2 replies
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i have just upgraded my phone and i am not getting any signal. i cannot make calls and can only use wifi. i have put in my new sim card and have not had a signal since getting my new phone 2 days ago. please help.

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Best answer by Dennis 29 October 2021, 16:12

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Userlevel 7
Badge +4

Take your old sim card and put it in the new phone. 

Userlevel 7
Badge +4

@andrewellergodt  If you wish to use the new sim card, you can proceed with a swap in self serve: https://koo.do/InfoSIM

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