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I have purchased US 250MB + min 10day SFD on June 2

June 02. I have purchase a 10 day package (US 250MB+min 10 day SFD) to be able use my cellphone in US.  Today my wife is in Phoenix and can not use the cellphone???

2 replies

Userlevel 7
Badge +4
Check your plan add-ons in self-serve. Enable international voice roaming and international data roaming (these are both $0 items) then [b]restart the phone. It may need a network refresh to get the roaming activated, though US plans are usually automatic.

Userlevel 3
Hey Jerry! Let us know if Bob's recommendations have worked 🙂