Koodo Community

Community

Solved

i have a new sim card for a different phone and im trying to activate the sim online and cant figure out how?


sim

3 replies

Userlevel 7
Badge +4
On a web browser, log onto self serve.  Then change phones.  Now you can enter your new sim card to activate for your number
Do I have to pay the $35. or because I'm a current customer it will be free?

Userlevel 7
Badge +4
This service through self serve is still suspended.
You have to call in to upgrade your phone/sim card.
*611 from your Koodo phone, option 6 
There is no charge for this.

Reply