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I got the wrong phone for Christmas (I phone 6) can I exchange it to get a 6s ?


6 replies

Userlevel 7
If it was a.gift, the person who bought it for you has 15 days to exchange it. It depends on whether it was a Tab upgrade on your account or bought outright at the Apple store.
Jonathan I wrote:

If it was a.gift, the person who bought it for you has 15 days to exchange it. It depends on whet...

Thank you! And yes it was a tab upgrade
Userlevel 7
Jonathan I wrote:

If it was a.gift, the person who bought it for you has 15 days to exchange it. It depends on whet...

From what a Koodo rep said on another post, all phones purchased as.gifts between November 17 and December 31 are returnable until January 15th.
Userlevel 7
Jonathan I wrote:

If it was a.gift, the person who bought it for you has 15 days to exchange it. It depends on whet...

I'm pretty sure that's only accessories. In the Christmases I've worked selling phones, the refund policy is not extended for the holidays.
Userlevel 7
Jonathan I wrote:

If it was a.gift, the person who bought it for you has 15 days to exchange it. It depends on whet...

Posibly, I might of misunderstood, but this is what Karine said here:

Hi Cheryl! In order to accommodate
holiday shoppers, the return period has been temporarily extended! All device
and accessory.gift purchases made between November 17 to December 31, 2015
are returnable until January 15, 2016. Happy Holidays! -Karine 
Userlevel 7
Jonathan I wrote:

If it was a.gift, the person who bought it for you has 15 days to exchange it. It depends on whet...

That's cool. I guess that's a newer policy.

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