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i got my phone from koodo when i got my plan set up, but it is locked and i want to unlock it....how do i do this?


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Userlevel 7
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See this  FAQ.
i am not finding my anwser...i have a locked phone from koodo and want it to be unlocked..

Userlevel 7
Badge +4
jamil G wrote:

i am not finding my anwser...i have a locked phone from koodo and want it to be unlocked..

Sorry, the links on the Koodo website are screwy. Here is the content that was SUPPOSED to be included at the above link:

[i]How do I know if I am eligible to get my Koodo phone unlocked?[i]You can get your phone unlocked if:
  • [i]Your account is currently active and in good standing
  • [i]You have a negative Tab balance, you must be active on the Koodo network for at least 90 days
  • [i]You have a positive Tab balance, you can request an unlock any time
[i]Call *611 from your Koodo phone or toll free at 1-866-99-KOODO if you want to unlock your phone. A $50 unlocking charge applies. CDMA phones (phones that don’t use a SIM card), cannot be unlocked.

jamil G wrote:

i am not finding my anwser...i have a locked phone from koodo and want it to be unlocked..

50.00 bucks really! I have read here in community, charges are 35.00 bucks?! what gives. Simple question.. what does Koodo charge to unlock my koodo phone? Yes, I have an active account that is in good standings, and yes, I have been with Koodo for 2 years.
Userlevel 7
Badge +4
jamil G wrote:

i am not finding my anwser...i have a locked phone from koodo and want it to be unlocked..

You have to look in your service contract. For some people it is $35 and others it is $50. If you have an android it is most likely cheaper to buy an unlock code from somewhere else like ebay.
Userlevel 7
Badge +4
jamil G wrote:

i am not finding my anwser...i have a locked phone from koodo and want it to be unlocked..

Koodo used to unlock your phone with $35. But they raised the fee to $50.Also. we were able to unlock our phone (except iPhone) through self serve with $35. But it's no longer available.

If you have an iPhone, It better to use Koodo to unlock it.

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