Koodo Community

I couldn't pickup a call

  • 11 December 2017
  • 6 replies

I couldn't pickup a call for about one month, all calls went into voicemail box. I asked my friend to do some test. I found first call went into voicemail, but second one ringing. 

I need help

6 replies

Userlevel 7
Hi Bo,

Try shutting off the phone and taking the SIM card out of it for about 5 minutes, then put the SIM card back in and try again.
Userlevel 7
Badge +4
Is there Do not disturb on? 
Yes, it's bcos the DOB settings. Awesome. Thank you. 
Userlevel 1
DND is on
Userlevel 7
Badge +4
DND is onWe all get those auto text moments 🙂
Userlevel 1
DND is onTrue.