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I changed my phone number a couple weeks ago, since then all my friends using Wind can't call my number.


I changed my phone number on-line a couple weeks ago, since then all my friends using Wind can't call my number. Everything else works fine.

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Userlevel 7
Badge +4
Does everything else include anyone not with Wind has no troubles calling you? Can your Wind friends text you without issue?
Yes. Everyone not with Wind can call me. Also Wind friends can text me.
Userlevel 6
Hey Simon! Are you able to contact them? Are they getting an error message when trying to call you? If so, what is it? Keep us posted 🙂
Melissa wrote:

Hey Simon! Are you able to contact them? Are they getting an error message when trying to call yo...

I can contact them without problem. They don't get any error message. Every call is handed up right after, like it doesn't go through.
Userlevel 6
Melissa wrote:

Hey Simon! Are you able to contact them? Are they getting an error message when trying to call yo...

Mmm sounds odd! With what you are describing,  we suggest getting in touch with our tech support team in order to log a ticket to get this fixed. Thanks 🙂

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