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I can text and call but can't access my data. Anybody know the reasons?


I am now in the US and I have added the 30 bundle plan both via self service website and text. I can make calls and text.But I still can't use any data in Los Angeles. Does anybody know why? Thanks for help!

5 replies

Userlevel 7
Badge +4
Settings>Cellular Ensure data roaming and data are enabled
Userlevel 2
You may also have Data restricted on your plan. An easy call to fix.
The 40mb limit is counted as using data roaming but not normal 3G?
Userlevel 7
Badge +4
Leung Kai Tung wrote:

The 40mb limit is counted as using data roaming but not normal 3G?

3G data while roaming is the same as 4G/LTE Data while roaming which is the same as roaming data in general
Leung Kai Tung wrote:

The 40mb limit is counted as using data roaming but not normal 3G?

I see thank you:)

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